Unified communications & collaboration (UCC) market to garner hefty proceeds from telephony platform over 2017-2024, strategic tie-ups to characterize global industry landscape

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The exponential growth trajectory being demonstrated by unified communications & collaboration (UCC) market has been a subject of intense debate for since a while now, given the rising popularity of BOYD trend and the immense need to streamline the existing communications infrastructure across enterprises on a global scale. The rapid maturation of unified communications & collaboration (UCC) industry can also be accredited to the increased utilization of ever-evolving cloud computing technology and the swift emergence of mobile devices that have evolved from just a medium for voice conversation to smartphones with sophisticated multi-function capacities, all within a decade. Furthermore, large enterprises appear to have realized the significance of upgrading the traditional communications network to stay relevant in a dynamic business environment, a phenomenon that has in extension propelled the global unified communications & collaboration (UCC) market size expansion. Elucidating the growth potential of the overall unified communications & collaboration (UCC) industry, Global Market Insights, Inc. estimates this business space to an impressive y-o-y growth rate of 9 percent over the period of 2017-2024.

UCC Market Size, By Application, 2016 & 2024 (USD Billion)
UCC Market Size, By Application, 2016 & 2024 (USD Billion)

The recent trend of the increasing alliances between leading unified communications & collaboration (UCC) market players and some of the world’s renowned IT behemoths has vividly underlined the strategic and competitive landscape of this business space. To cite an instance, the US-based UCC monitoring and analytics provider, Vyopta Incorporated has recently joined forces with Cisco Systems, Inc. to upgrade its SolutionsPlus Programs’ UCC user experience by providing custom alerts, improved device availability, comprehensive analytics, live call monitoring, failure insights, and multi-vendor collaboration ecosystems. In addition to this, Vyopta would offer refined UC asset management, custom business reporting, and enhanced utilization metrics which would improve Cisco’s overall ROI. Needless to mention, such remarkable partnerships are set to vigorously impel the global unified communications & collaboration (UCC) industry space over the estimated time frame.

Elaborating further, it is rather imperative to take note of the fact that UCC technology has brought about a paradigm shift in the way large enterprises communicate by streamlining diverse communication modes including video, voice, email, and instant messaging and enhance consumer satisfaction by improving business productivity. Moreover, the aforementioned factors have caused drastic reduction of infrastructure expenses by integrating telecommunication services and IT network into a single consolidated framework, something which has carved out a comprehensive roadmap for the unified communications & collaboration (UCC) industry to reap lucrative gains in the ensuing years.

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Owing to the wide scale deployment of telephony applications across a host of business verticals to enable real-time communication with internal and external stakeholders, telephony platform is estimated to command a significant share of over 25 percent of the overall unified communications & collaboration (UCC) market by 2024. To highlight the rising influence of telephony platform in this swiftly evolving business space, a noteworthy instance can be cited. One of the foremost unified communications & collaboration (UCC) industry participant MegaPath, for instance, has recently been awarded with 2017 Internet Excellence Award for its MegaPath One ™, a unified communications platform which has been delivering commendable IP communications solutions to a range of small and large business enterprises. Furthermore, it would be prudent to mention that owing to numerous advantages over analog phones, IP phones segment of telephony platform is set to contribute immensely to the overall unified communications & collaboration (UCC) industry share.

The growing popularity of unified communications & collaboration (UCC) market can further be attributed to the fact that as the prominent and emerging enterprises are aiming to expand their foothold in diverse geographical markets, the efficiency and effectiveness of streamlined communication functions would play a crucial role in ensuring beneficial output of business procedures. Therefore, it goes without saying that the leading unified communications & collaboration (UCC) industry players have a vital responsibility to deploy their expertise in assisting a variety of enterprises to make their presence felt in a rapidly transforming global business outlook. In terms of global commercialization potential, Global Market Insights, Inc. forecasts the unified communications and collaboration industry share to surpass a valuation of USD 57 billion by 2024.

Author Name : Saif Ali Bepari

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