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APAC mobile wallets market to garner substantial returns from India, rising trend of cashless transactions to impel the industry share

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The Asia Pacific mobile wallet market is poised to garner commendable gains in the coming years primarily driven by  the rising penetration of smartphones and growing number of internet users in the region. According to Ericsson, there are presently over 2.6 billion smartphone users worldwide, and by 2020 the number is estimated to grow to 6.1 billion users, driven by substantial growth in less mature markets.

India Mobile Wallet Market Share, By Type, 2017
India Mobile Wallet Market Share, By Type, 2017

Ericsson further predicts that emerging markets, including the Asia Pacific, will account for 80 percent of overall new subscriptions in the coming years. However, the emergence of smartphones has dramatically changed the way people use internet, making it a one-stop solution for all the needs, including financial transactions. Somewhere around four years back, Ericsson also claimed that mobile data usage would observe tenfold growth by 2020, and Asia Pacific would contribute to around 45% of that growth. It does not come as a surprise therefore, that APAC mobile wallets industry share is on a steady rise of late.

In addition to rising internet and smartphone penetration, increasing awareness of mobile payments has also resulted in more and more Asian nations shifting from cash payments to cashless transactions for an array of services. The all-in-one payment experience provided by mobile wallets has redefined the way customers carry-out their everyday payment activities. Online as well as offline promotion of mobile wallets has significantly contributed to the growing popularity of mobile wallets which has encouraged more websites to accept them as a form of payment, thereby expanding the APAC mobile wallets market size.

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One of the major reasons for the upsurge in the popularity of mobile wallets is acceptance and usage by the region’s youth population. Countries like India are considered to be a key battleground for digital payment providers owing to its massive population, comprising of young and tech-savvy individuals with smartphones and high-speed internet connectivity. According to the YouGov-Bernstein Proprietary survey, mobile wallets have displayed high acceptance among the urban youth with 89% claiming to use mobile wallets of some form or the other. Considering, the increasing adoption for digital services by tech-savvy youth across the region, the Asia Pacific mobile wallet market is forecast to observe lucrative growth over the coming years.

Apart from the abovementioned factors, some government initiatives and reforms have also had a significant impact on the remuneration graph of the mobile wallet industry over the last few years. A classic example for the same includes India’s demonetization of INR 500 and INR 1000 notes, which amplified the adoption of cashless payments by leaps and bounds in the nation. Post demonetization, India saw rapid adoption of mobile wallet apps like Paytm, PhonePe, Mobikwik, and Freecharge. Moreover, in November 2017, India witnessed 105 million UPI-based transactions, which then grew to 482 million in 2018 as against 0.2 million in 2016. Driven by supportive government initiatives and industry reforms, the India mobile wallet market is estimated to grow at a CAGR of around 30% over 2018-2024, according to a research report by Global Market Insights, Inc.

The Asia Pacific is one of the foremost marketplaces for e-commerce globally and is highly anticipated to lead the way in the global transition to mobile commerce. According to payment processing company Worldpay, mobile is the fastest growing sales channel in China reaching a compound annual growth rate of 12%, while in Hong Kong mobile commerce is poised to become the most popular shopping channel in the coming months with it accounting for more than 50% of all online sales. The exponential growth in mobile shopping will have a definite impact on the Asia Pacific mobile wallet market, as more and more customers seek quick payments options without having to enter credit card information.

Powered by an array of factors such as affordable smartphones, emerging middle-class, high network speeds, and decline in mobile data costs the Asia Pacific has established itself as a mobile-first region. Considering the increasing popularity of mobile wallets, market players are also integrating newer features and services for mobile payments, which indicates mobile wallets would continue to become more ubiquitous in the Asia Pacific marketplace. In terms of industry growth, the APAC mobile wallets market is estimated to surpass $140 billion by 2024.

Author NameKrithika Krishnan

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Europe mobile wallet market to register double-digit CAGR over 2019-2025

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The worldwide mobile wallet market has positioned itself to be an extremely lucrative consumer-driven vertical, propelled by the attractive discount & cashback offers facilitated by service providers. Indeed, mobile wallet providers across the world have been impressively successful in attracting and retaining customers, growing their respective user-base at an exponential rate in the process, by simply offering their consumers frequent & appealing cashback offers and discounts.

The entire cycle of discounts and cashbacks has proven to be extremely beneficial for both customers, who can obtain a plethora of products & services at a reduced rate, and mobile wallet service providers, who are able to be the recipients of profitable business from their patrons.

India Mobile Wallet Market Share, By Type, 2017
India Mobile Wallet Market Share, By Type, 2017

While these frequent cashback offers may seem to be counterproductive for the growth of the mobile wallet industry, it actually reduces the cost of customer acquisitions by allowing companies to lower the amount they spend on marketing their respective products & services to the customers.

Unveiling APAC mobile wallet industry trends

Across the Asia Pacific, where the penetration of smartphones is supposedly the highest, consistent efforts taken by the regional governments towards realizing the goal of being cashless have benefited the mobile wallet market in a profound manner. The dense concentration of smartphone users and the government efforts toward establishing a cashless economy is so extensive that in 2017, APAC was known to have captured a sizable proportion of the global mobile wallet industry share.

According to a report by Disruptive Asia, the most common denominator behind the market’s unprecedented growth in APAC is the sheer penetration the smartphone industry in the region is witnessing. Mobile wallet service providers have been able to capitalize on this lucrative opportunity by developing cost-effective & ubiquitous smartphone application-based as well as online solutions for customers across the region.

In fact, according to a 2018 report by Merchant Machine, Asia’s home-grown mobile payment platforms, WeChat Pay & Alipay were able to effectively grow their user base to 600 million & 400 million respectively, significantly outperforming industry veteran PayPal which had over 210 million users that year.

While the region’s mobile payments market is being led by the countries such as South Korea, Japan, Singapore, Australia and China, the country with the largest mobile wallet user base is China, with more than 45% of the nation having used this payment service in 2018 for their daily transactions. Augmented by the extensive popularity of this payment method, APAC mobile wallet market is set to depict an unprecedented growth rate over 2019-2025.

Unveiling Europe mobile wallet market trends

The mobile banking sector in Europe has been evolving at a commendable pace over the previous five years. This trend could be attributed to the increasing prominence of a plethora of international as well as domestic entities competing with each other through their mobile wallet services in an attempt to capture a profitable chunk of the global industry. Moreover, the collaborative efforts of the region’s technology-oriented enterprises and the banking establishments have also been acknowledged as a factor that is responsible for expediting the Europe mobile wallet market size.

Meanwhile, the European Commission has been working diligently to develop an integrated & efficient payment services market across the European Union. The EU has adopted a new payment services directive in January 2018 to make internet payment services safer & easier to use and also to promote innovative internet & mobile payment services that would prove extremely beneficial for the Europe mobile wallet industry. Owing to these conducive factors, the Europe mobile wallet market share is slated to grow at an impressive CAGR of more than 17% over 2019-2025.

These regional trends quite clearly indicate that the global mobile wallet market is anticipated to attract numerous investors in the upcoming years. In fact, a research report from Global Market Insights, Inc., projects that the overall mobile wallet market size will be surpassing the renumeration mark of $270 billion by 2025.

Author Name : Akshay Kedari