North America micro data center market to record double-digit CAGR over 2019-2025
The global micro data center market will witness immense growth in the years to come due to rapid technological advancements in the IT & telecom sector which has led to expansion in data center infrastructures worldwide. As online banking & shopping, satellite navigation systems, smartphones, TV & movie streaming gain traction, relocation of IT infrastructure becomes mandatory. This increases the demand for modular data center architecture that will drive the global micro data center market size.
U.S. micro data center market, by application, 2018 & 2025 (USD Million)
The rising need for containerized data centers for corporate offices that consistently relocate their infrastructure will fuel micro data center industry share. With rising workloads, companies are focusing more on data center expansion. However, enterprises are now wanting to make their presence felt on the cloud, leading to the requirement of portable data centers. Micro data centers have a smaller footprint that conventional data centers and look like with integrated systems. The rising requirement for portable solutions in large-scale enterprises for delivering additional IT support will drive micro data center market size.
The healthcare sector will be a major application segment of micro data center industry. Medical care centers demand efficient power systems for consistent access to patient electronic health records. The rise in the number of chronic diseases and patient admissions can sometimes though, put pressure on hospitals, emergency clinics and rehabilitation centers since conventional data center infrastructure requires a huge investment. But miniaturized, portable data centers eliminate a lot of the up-front investment and are being preferred by medical care facilities, that will drive micro data center market size from hospitals.
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North America micro data center market will grow significantly over 2019-2025 driven by robust urbanization and digitization trends. The presence of major multinational companies planning on expanding their operational capacities in the U.S. will drive the North America industry. Most huge enterprises in the U.S. require efficient IT infrastructure for business management. The rising need of huge companies and SMBs for portable solutions will fuel the regional micro data center industry share.
Global Market Insights, Inc., estimates the North America micro data centers market size to register a CAGR of more than 23% over 2019-2025. The growth is driven by the launch of various micro facilities by important technology giants such as Schneider and IBM Corporation. The expansion of data center infrastructure market in the region will also propel North America micro data center industry share.
Prominent industry giants are consistently making investments in portable data center solutions to cater to rising demand from hospitals, IT companies, telecom firms, banking establishments, etc. For example, in March 2019, Schneider Electric had declared the launch of new solutions for micro data centers which combine APC by Schneider’s physical infrastructure with Cisco’s HyperFlex Edge that delivers efficient, fast deployment in edge environments.
Cisco and Schneider Electric’s latest partnership on micro data centers will provide system integrators and IT global channel partners the access to new reference designs for deploying the HyperFlex Edge that can be suitably customized for particular micro data center needs. The rising demand for pre-integrated, physically secure, and remotely monitorable containerized data center solutions and increasing efforts by industry players to provide these services will drive the global micro data center market size.
Some of the other players defining the competitive landscape of micro data center include Advanced Facilities, Inc., Zellabox, Schneider Electric SE, Attom Technology, Eaton Corporation PLC, Panduit Corporation, Delta Power Solutions, Canovate Group, Dataracks, Hewlett-Packard Enterprise Company, STULZ GmbH, Huawei Technologies Co., Ltd., IBM Corporation, Dell Inc., and Vertiv Co.
Companies partaking in micro data center industry share are trying to enhance their presence by coming up with new, more efficient portable data center solutions. Delta Power Solutions has a product portfolio of the Delta InfraSuite – a highly integrated, next-gen modular datacenter solution that uses racks and integrates cooling, lightning protection, wiring, fire control, UPSs, and airflow management together.
Global Market Insights, Inc., claims the overall micro data center market size to cross USD 14.5 billion by 2025.
Author Name : Saipriya Iyer
Modular data center market to register commendable proceeds from IT & Telecom applications, increasing adoption of IoT and edge computing to drive product demand over 2019-2025
The global modular data center market is poised to gain massive impetus in the ensuing years, primarily driven by the increasing adoption of prefabricated IT technologies, the emergence of small & medium enterprises and the rising demand for edge computing.
The demand for edge computing is rising owing to the massive shifts in the way internet is consumed via organizations and individuals. Edge computing is an architecture that enables data processing and computing as close to the end user as possible. The key drivers of the edge computing model include the growing number of consumer mobile devices and the increasing consumption of video and virtual reality content. Eminent players active in the modular data center industry are seeking innovative ways of deploying edge capacity to support end-users including businesses and consumers. Therefore, as the popularity of edge computing grows across several applications, the global modular data center market size is certain to escalate as far as the number of installations is concerned.
U.S. modular data center market, by application, 2018 & 2024 (USD Million)
The modular data center market from IT & Telecom application segment is primarily driven by the rising need for the rapid deployment of data centers. IT & telecom business vertical is witnessing a massive adoption of the facility to augment the flexibility and scalability of the business operations. Another factor that is driving the modular data center market is the rapid evolution of IoT technology. With the adoption of IoT sensors, the technology is being used in a wide spectrum of applications, for procuring data from the surrounding environment.
The increasing need for data storage would require more robust load distribution strategies. The burgeoning IoT trend will spur the need for edge computing, which will positively impact the demand for IT infrastructure that is easily deployable in remote locations and cost-effective. Hence, the increasing the need for data storage and processing from IT & Telecom application segment will require more data centers to handle diverse and huge data flows, thereby driving the global modular data center market expansion in the future.
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SMEs are significant to economies, particularly the developing ones, but they seldom have access to sufficient credit. According to the World Bank Group, around 70% of all micro, small, and medium scale businesses in emerging markets lack access to credit. As modular data centers can do everything, right from computing, storing, processing, cooling, securing, and detecting fire, hence they can help organizations in saving significant infrastructure and setup costs. Which makes small and medium-sized enterprises a major customer base for this technology, thus allowing SMEs to deploy and maintain their IT operations with low capital expenditure but without compromising on quality. Having said that, the burgeoning number of SMEs in emerging economies will thus be a major factor responsible for propelling the global modular data center industry.
The competitive landscape of the global modular data center industry hosts numerous well-known players such as Cisco Systems, Inc., Huawei Technologies, Cannon Technologies, and Dell, Inc. among others. In order to enhance and expand business operations, major players often engage in partnerships and develop innovative technologies, thereby increasing the revenue inflow of the global market. An ideal example involves Huawei’s recent partnership with Etisalat to plan and distribute pre-fabricated and next-gen modular data centers in UAE in an effort to suffice the requirements of the cloud and digital services of the future. Such partnerships will fulfill the product demand across diverse geographies and hence contribute to the expansion of the global modular data center market.
Additionally, growing applications fueled by innovations in the fields of retail, telecom, and finance along with the emergence of 5G technology will further advance the modular data center market growth. All in all, consumer reliance on the digital world is growing every minute and with increasing adoption of digitized platforms and technologies, data traffic will continue to grow, boosting the requirement for modular data centers globally. A research report by Global Market Insights, Inc. projects the overall modular data center market to be worth more than $50 billion by 2025.
Author Name : Krithika Krishnan
Proliferation of cooling solutions to bolster edge data center market size by 2025
The massive penetration of 5G technology and IoT worldwide has led the global edge data center market to observe phenomenal gains during the span of seven years starting from 2019-2025. As is proclaimed, the expansive commercialization of 5G technology has provided a positive outlook to edge data center industry.
Apparently, the edge data centers enable processing of humongous volumes of data in juxtaposition to the base stations in 5G infrastructure. This has prompted the service providers to translocate the facilities to manage and bring about an ease in the on-premises edge infrastructure.
The robust proliferation of myriad applications spanning, autonomous vehicles, precision agriculture, immersive entertainment, and augmented reality, is likely to compel the industry giants to indulge in the development of edge facilities leading to high growth prospects for the edge data center industry over the forecast period. A testament to this can be provided by EdgeConneX, Inc., which developed MicroEdge data centers across 1,000 locations worldwide in order to support the future generation 5G-dependent applications.
It has been apprehended that the edge data centers overcome irregular connections, minimize the inactivity, and compute data close to the users. Moreover, these benefits are leading to a hefty construction of the centers in remote locations.
According to the market speculations put forward by Global Market Insights, Inc., the worldwide edge data center market size is likely to cross a mammoth of USD 16 billion by the end of 2025.
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Encompassing a huge component spectrum, the cooling solutions segment is expected to hold a substantial revenue share in the overall edge data center market. This can be ascribed to the ongoing demands for reduced operational costs and augmented data center performance. Estimates claim that the edge data center solutions help in combating the damages to the systems and processors by restricting excessive heat from the infrastructure. Along with heat management, the cooling solutions also maintain a balanced temperature and control the humidity levels across the facilities.
The product manufacturers across the world are offering novel cooling techniques to promote highly efficient and economic power and energy consumption whilst reducing the environmental impacts.
Having procured a commendable share in the global edge data center market, the BSFI sector is witnessing robust demand for edge facilities ascribing to the necessity of compactly managing a massive amount of consumer data.
Reliable sources claim that the financial industry contenders are, on a large scale, deploying the data center facilities to accomplish several advancements and modifications in the proximity of their operational centers. This would help the organization to reduce the risk of data breaches and speed up the disaster detection and prevention in the near future.
Considering the geographical aspects, mounting penetration of OTT providers and telecom operators across the Asia Pacific region would boost the regional industry dynamics over the projected time frame.
The enterprises are exceedingly investing in the upgradation of the data center infrastructures across the emerging economies in the APAC region including India, China, and Japan. This is predicted to establish tremendous growth opportunities for the industry expansion and lead to the development of advanced data center facilities.
Furthermore, favorable initiatives undertaken by the various governments to support the development of all industrial sectors and support their respective nations would also apparently spur the market growth by the end of 2025.
The prominent market players across the edge data center industry include EdgeConneX, Inc., Hewlett-Packard Enterprise Company, IBM Corporation, Schneider Electric SA, and multiple others.
Author Name : Vinisha Joshi
Unveiling industrial Control Systems (ICS) security market outlook from a competitive angle, global industry to register 20% CAGR over 2018-2024
Industrial control systems (ICS) security market, tagged as one of the most revolutionary verticals of the smart & sustainable technologies space, has garnered massive remuneration in the recent years, given the increasing demand for network connectivity to support critical infrastructure. Industrial automation and digitization trends have practically computerized most of the machinery and engineering components that have undeniably changed the way operations are now performed but have however increased attack surface areas. Reports in fact claim that the industrial sector witnessed a significant increase in the number of vulnerabilities in ICS between the years 2015 and 2017. It has been estimated that the number of vulnerabilities reported by major companies offering ICS solutions were 115 in 2016 and the number rose to over 197 in 2017.
North America Industrial Control Systems (ICS) Security Market Size, By Security Type, 2017 & 2024 (USD Million)
The growth in the ICS security industry can be attributed to these rising malware attacks that generally drain the bank accounts, steal identities, and blackmail organizations to bring services to a halt. A significant instance is that of the NotPetya ransomware that shut down several industrial IT networks across the U.S. and Europe. The gigantic outbreak resulted in losses of thousands of millions of dollars for large enterprises, from pharmaceutical company Merck to shipping firm Maersk. WannaCry was another popular ransomware that caused enormous damage, however it was later realized that this unsophisticated attack could have been easily prevented by following the basic IT security practices.
The robust prevalence of incidences similar to the aforementioned has served as a pivotal driver for ICS security market. Owing to these constantly evolving cyberattacks that are becoming more commonplace, security concerns have grown considerably in recent times, resulting into robust demand for ICS security solutions. Speaking of the growth in the commercialization potential, reports claim that the industrial control systems security market bagged USD 1.5 billion for the year 2017 and is expected to thrive further with industry players focusing on strategic collaborations and product innovation trends.
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Kepware’s latest release of the KEPServerEX® version 6.5 industrial connectivity platform, in this regard is quite an example of the rising product innovation & diversification trends in the industrial control systems security market. The company’s new product launch demonstrates its commitment to ICS security and its word in providing customers with best tools and services that support defense-in-depth programs. According to reports, the 6.5 version, which existing users can now avail for free, includes features such as enhanced password configuration, greater project file protection, comprehensive secure deployment guidelines, and other updated security components. Kepware, a business arm of PTC, also claims that it will introduce a Shared Responsibility Model that will enable the company to work together with its customers and address security issues experienced by industrial organizations of all sizes.
Industry experts speculate that in today’s security landscape, the real pressure on all the industrial enterprises is to secure their operational networks. And Kepware’s commitment in adding new security features and maintaining up-to-date components that would help customers reduce exposure to cyber-attacks and vulnerabilities will in turn strengthen its footprints in the competitive landscape of the global ICS security industry.
The partnership between Rockwell Automation and Claroty is another fine instance that portrays how leading industrial control systems security market players are constantly expanding their reach through such strategic collaborations. The partnership between the two is expected to develop a purpose-built anomaly detection software for the industrial network security.
Numerous other leading ICS security industry players like Cisco, Honeywell, IBM, Schneider Electric, and GE Digital are also expected to keep pace with the changing dynamics of cyberattacks while ensuring the delivery of comprehensive security solutions. On grounds of these efforts being undertaken by the industry players to innovate advanced & efficient products, industrial control systems security market is certain to tread along a lucrative roadmap in the years ahead. As per Global Market Insights, Inc., the overall industrial control systems security market size has been forecast to be pegged at USD 7 billion by 2024.
Author Name : Ojaswita Kutepatil
A competitive overview of green data center market: heavy investments in green infrastructure development to augment the industry expansion over 2018-2024
Green data center market is gaining immense popularity lately with the rise in concerns about the increasing energy costs impacting operational and economic efficiency. Most companies are presently implementing strategies to improve cooling and power infrastructure which is one of the vital factors influencing organizational performance, reliability, and serviceability. The shifting trends toward the deployment of green data centers for storing, managing, and distributing information have helped many software companies reduce energy consumption as well as the total energy cost. In fact, energy conscious companies are heavily investing in development of these centers for regaining cooling and power capacities, thereby providing impetus to green data center industry share.
Germany green data center market size, by solution, 2017 & 2024 (USD Million)
Though expensive, considering the long-term benefits of this technology, numerous companies ranging from internet giants to automotive biggies and manufacturing firms to software companies have been involved in green data center infrastructure development. The paragraphs below succinctly elaborate the contribution of myriad companies propelling efficient data center industry share.
In 2018, the leading industry behemoth, Siemens signed a deal with the Irish renewable energy contributor, CES Energy for providing on-site electrical generation services for data centers of various technology multinationals located in Ireland. This on-site energy generation is touted to be rather beneficial for data centers in terms of reducing carbon footprints and energy costs, in addition to helping them meet their data center timeframes with the supply of reliable power. The incidence validates that the availability of renewable energy facilities ensuring on-site generation assistance for achieving emission targets will prove to be a key factor reducing the carbon emissions across Ireland, strengthening green data center market trends.
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Ireland seems to be an ideal location for the establishment of data centers pertaining to climatic conditions, on the grounds of which green data center industry players have been focusing on facility expansion across the nation. Taking into account the shifting focus of technology companies, the regional government is striving to establish Ireland as the European data capital. A few months earlier, the renowned e-commerce contributor, Amazon received approval from the Ireland government to construct a new data center facility in Dublin. The government provided land of 223,000 square feet for the center and an investment of EUR 200 million, with the help of which Amazon plans to establish seven data centers. The implementation of high-profile projects such as the aforementioned is certain to propel Ireland effective data center market.
Presently, many tech giants are looking forward to investing in data center infrastructure development across well-established industrial parks. Through this business expansion strategy, these companies plan to facilitate most of the energy so generated for enhancing operational efficiency. Validating the aforementioned fact, recently, social media giant, Facebook made it to the headlines for planning to invest USD 750 million to develop a data center facility in Huntsville based in Alabama after receiving approval from the local officials. In order to supply power to this facility, Facebook plans to use 100% energy from renewables. The company’s strategy is certain to help Alabama achieve economy benefits, as it is touted to receive about USD 300 million in new tax revenue from Facebook’s future data center over the coming 30 years. It is thus overt that massive investments in renewable data center facilities are likely to impel green data center market size across several geographies.
In addition to already established behemoths like Google and Facebook, many start-up companies are also entering green data center market. For instance, the U.S.-Norwegian start-up company, Kolos is planning to build the world’s largest data center in Northern Norway that will apparently use local hydropower and chilled air for minimizing energy costs. In order to develop this 600,000 sq/m, four-storey green data center building, Kolos has raised funds from the U.S. investment bank and several Norwegian investors. The start-up company declared that this project will be one of the world’s largest green data center as this plant will receive all the required energy from wind and hydropower, which will reduce energy costs by 60% and provide cost-effective benefits to customers.
The increasing awareness regarding green energy among the regulatory bodies of various topographies is certainly a pivotal factor driving green data center market share. In fact, most of the European countries have already implemented strict regulatory norms to encourage the adoption of renewable energy facilities. In this regard, myriad technology contributors have also started deploying renewable energy powered data centers, which has considerably pushed product demand. The continuous investments in facility expansions for achieving higher working efficiency with the reduction of overall operational cost is likely to boost green data center industry share. For the record, by the end of 2024, green data center market will collect a revenue of USD 25 billion.
Author Name : Sunil Hebbalkar
Liquid cooling systems based data center cooling market to amass significant gains over 2017-2024
The surging implementation of IT in several end-use sectors including banking, retail, and telecom is likely to fuel data center cooling market. Currently, data centers play a pivotal role in the functioning of several business enterprises, given that any failure in data center operations can have a rather negative impact on business growth. In fact, data center heat removal is one of the essential back strategies to maintain data centers. The growing priority for precise cooling and heat rejection facilities in order to collect unwanted heat from data centers is slated to stimulate data center cooling industry share. The ongoing innovations in cloud computing and data center platforms has also been favoring the growth of this business vertical. In addition, the emergence of IoT and artificial intelligence has also positively influenced the revenue potential of data center cooling market size, pegged at USD 8 billion in 2016.
China data center cooling market size, by service, 2016 & 2024 (USD Million)
Data center cooling is one of the primary challenges ahead for data center users, owing to the adverse effects of excess heat and high temperature on the performance and lifespan of date centers. In order to enhance operational performance, many organizations are deploying more blade servers, which however results in high electricity requirement. The rise in electricity and cooling demand not only hampers the productivity of data centers but also increases the cooling costs. In this regard, several business enterprises are investing heavily in the development of efficient cooling and heat management facilities, which would considerably impact data center cooling industry trends. For instance, well-known internet giants Facebook and Google have declared an investment plan of USD 700 million to construct data centers in Iowa across U.S, which would help impel the commercialization scope of the regional data center cooling market. Thus, the rising number of investments in data center infrastructure development by leading tech behemoths is likely to influence data center cooling market outlook positively over the years ahead.
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Traditionally, in order to construct a new data center, nearly 35% of overall expenditure should be invested on cooling equipment. In fact, the increasing usage of emerging technologies such as Internet of things (IoT) and AI are fueling the requirement of powerful and larger data centers. In this regard, many of the giants in data center cooling market including Black Box Corporation, Schneider Electric SE, Rittal GmbH & Co. KG, Nortek Air Solutions, AdaptivCOOL, and Airedale International Air Conditioning are investing heavily in research and development activities to develop efficient and cost-effective cooling technology. As of now, most of the business organizations are primarily giving preference to liquid cooling systems, pertaining to its capability to consume lesser energy as compared to other systems. Some of the pointers supporting the deployment of these systems have been enumerated below.
- Reduction in required floor space: Liquid cooling system takes 50% to 75% less floor space, which may help to install a new data center within available space.
- Simplified infrastructure: Pertaining to the removal of components such as ducting, chillers, small PDUs and CPS, LCS’s simple infrastructure allows data centers to fit more IT facilities within the same space, thus augmenting data center cooling industry trends.
- Safety: Liquid cooling systems offer complete safety when used alongside electronic components.
The robust growth in digitalization across the globe and the increasing demand for big data and cloud computing are likely to have a tremendous influence on data center cooling market. More importantly, increased application development and the fierce competition may help generate lucrative opportunities for data center cooling industry players, thus favoring the growth of the overall business vertical.
Author Name : Sunil Hebbalkar
APAC AI in Retail market to witness phenomenal proceeds over 2018-2024, China to be the chief revenue pocket
Endorsed with a rich portfolio of digitally empowered consumers, artificial intelligence in retail market has been acclaimed as one of the most progressive verticals in the recent years. In the year 2017, this business space registered a global share of USD 650 million and is forecast to record a CAGR of 40% over 2018-2024, which is indeed humongous. With retail space becoming affluent with more number of e-commerce platforms as well as startups with huge technology appetite, the adoption of AI in retail market is bound to proliferate. Add to it, the technology is witnessing a slew of opportunities in sync with the hi-tech trends including the like of blockchain, AR, and Internet of Things establishing its footprints in the retail domain. Amidst all these tech interventions, the focal point of this consumer-driven industry remains delivering unrivaled shopping experience to the customers as well as ensuring optimal management of resources and stocks.
U.S. Artificial Intelligence (AI) in Retail Market Share, By Technology, 2017 (USD Million)
One of the classic examples of leveraging the AI technology is of Baidu, China’s renowned artificial intelligence market player. The company grabbed the headlines with its attempt to promote its AI technology in aiding convenience stores manage their food stock more efficiently and resourcefully. For the record, the search engine giant has been supporting Ping++, an AI service provider since September 2017 to work with Today, convenience store chain with regard to a fresh food project. Under the terms, the company utilizes PaddlePaddle, a deep learning platform by Baidu along with its CTR model. Reportedly, the implementation of these technologies had a positive impact on the sales, post which Baidu introduced this model to dozens of stores for testing. In testing stores, the profits surged by 20% and food waste dropped by 30%. The instance vividly portrays the huge scope of artificial intelligence in retail industry. Since the past two years Baidu has invested over USD 1.5 billion in AI research in addition to its investment of USD 200 million for the development of a new R&D facility.
In fact, the Chinese market having the three most powerful names of the retail and tech space – Alibaba, Baidu, and Tencent (collectively touted as BAT), is betting big in the global AI in retail industry space. The three giants which are claimed to have a cut throat competition with the U.S. in terms of resources and capital are positioning themselves to become the ‘future AI platforms’. The trio is also expanding in other Asian countries and investing heavily in U.S. based AI startups to leverage the power of AI. Backed by such powerful initiatives and presence of these conglomerates, APAC AI in retail market is forecast to be the fastest growing region, with an anticipated CAGR of 45% over 2018-2024.
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Further elaborating on the geographical trends, North America having procured more than 50% of the global share in 2017, has been leading the regional landscape of AI in retail market. U.S. has a major credit in the phenomenal regional trends with over 65% of investments (including M&As, private equity, and venture capital) in artificial intelligence technology. Add to it, the region is a major hub for startups in tandem with the presence of tech titans such as Google, IBM, and Microsoft.
Analyzing the aforementioned trends and the penetration of AI in retail industry, it is overt that the traditional retail model is bound to witness a disruption of sorts. The technology penetration will reshape the entire inventory management and operation cycle of the retail stores, thus providing a renewed shopping experience to the customers. Not only the efficiency and sales of the retail space will see an upsurge but through the proliferation of AI in retail market, the worldwide economy will progress massively, opening doors for several hi-tech startups and a plethora of new job opportunities. In terms of profitability scope, the overall AI in retail industry share is anticipated to surpass USD 8 billion by 2024, with untapped economies gaining major traction in terms of investment.
Author Name : Ojaswita Kutepatil
Artificial Intelligence (AI) in BFSI Market to register a phenomenal CAGR of over 30% over 2018-2024, insurance and banking sectors to drive global industry progression
The excellent growth dynamics of the global artificial intelligence (AI) in BFSI market can be traced by the recent instance of Metromile, a leader in pay-per-mile car insurance in the U.S., launching its new AI-based smart claims assistant, AVA. The automated system reportedly utilizes machine learning capabilities to reconstruct the accident scene and promptly ascertains if claim details are true. Apparently, the claim is approved within seconds after the details are verified and the AI-based tool further notifies the car owner of the expedited claim. With the increasing adoption of high-grade technologies such as IoT and Big Data, the commercialization potential of AI in BFSI industry has observed a marked uptick in the past few years.
U.S. Artificial Intelligence in BFSI Market Share, By Solution, 2017 (USD Million)
Elaborating further, the unveiling of AVA signifies the transformative phase being witnessed across the worldwide insurance sector where prominent AI in BFSI industry players have been increasingly deploying advanced algorithms to enhance the underwriting process. This has, in turn, impelled the insurance segment of the AI in BFSI market which is forecast to register an outstanding y-o-y growth rate of over 38% during 2018-2024.
A brief insight of how banking sector has been shaping AI in BFSI industry trends
Over the past few years, numerous globally renowned banking institutions have been pouring in massive funds to develop cutting-edge AI applications that have invariably assisted them in optimizing performance, consolidating remuneration streams, and better serving their customers. In this regard, banks are increasingly forming partnerships with fintech corporations to integrate the latest technologies into banking products and services which has resulted in the development of advanced customer behavior analytics inventions, chatbots, and customer relationship management (CRM) solutions. Enumerated below is a succinct outline of how banks have been readily embracing AI-based solutions that has subsequently transformed the strategic and competitive landscape of AI in BFSI market:
- Embarking on its AI and automation journey in September 2017, State Bank of India unveiled its first AI-powered chat & voice assistant, named as SBI’s Intelligent Assistant or SIA. The chatbot reportedly aids customers with everyday banking tasks just like a bank representative and has a remarkable capacity to handle close to 10,000 enquiries per second or 864 million in a day. Arguably, the deployment of an AI-based solution of this scale is cited to be first of its kind in the banking segment of the global AI in BFSI market. With an astonishing customer strength of around 420 million, State Bank of India’s latest move towards integrating AI is being viewed as a major leap of faith for India’s banking sector.
- Regarded as one of the world’s largest banks, the U.S. based JPMorgan Chase has recently launched a digital platform that analyzes legal documents and extracts the relevant data. The AI-based invention, named as Contract Intelligence (COiN) platform, is an outcome of the initial implementation through machine learning technology and has an exceptional ability to revise approximately 12,000 annual sales agreements within minutes. The platform is being aptly termed as revolutionary across AI in BFSI industry given the fact that it effectively eliminates the need to manually review the said number of sales agreements which generally takes around 360,000 hours.
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Owing to the launch of intuitive, easy-to-use, and highly-efficient AI-based tools, the banking segment of the AI in BFSI market has been proliferating at an exceptional pace in the recent times. In fact, as per a research report compiled by Global Market Insights, Inc., the banking segment apportioned more than 50% of the total remuneration portfolio of AI in BFSI industry in the year 2017. With the unveiling of advanced AI technologies that provide real-time insights into every aspect of banking operations and leverage the abundance of data to gain a granular understanding of consumer behavior, the banking segment is slated to lead the end use spectrum of this business space over the ensuing years.
Infusing AI-based applications across a diverse set of operations has brought about a momentous shift in the ability of organizations, working in the BFSI domain, to swiftly analyze, comprehend, and respond to vast amounts of data which has consequentially augmented the revenue share of companies operating across AI in BFSI market. With the advent of advanced machine learning algorithms, data analytics solutions, natural language processing techniques, the AI in BFSI industry space is anticipated to register an overwhelming CAGR of 30% over the estimated timeframe.
Author Name : Saif Ali Bepari